On July 19, Microsoft had a major problem that affected Windows users worldwide. This caused issues with important services like airports, banks, and phone companies. The problem came from a bad update sent out by CrowdStrike, a company that helps with security, but Mac and Linux users were not affected.
Microsoft and CrowdStrike quickly found the problem and fixed it. But now, there's a new issue: scammers are taking advantage of the situation. The Indian cybersecurity agency, CERT-In, has warned that these scammers are tricking CrowdStrike users.
Here's what the scammers are doing:
- They send fake emails pretending to be from CrowdStrike support.
- They make phone calls pretending to be CrowdStrike employees.
- They sell fake software that claims to fix the issue but is actually harmful.
- They distribute malware disguised as recovery tools.
CERT-In says these scams could lead to sensitive data being stolen, system crashes, or data loss.
To protect yourself:
- Verify any communication you get by contacting CrowdStrike directly using their official contact methods.
- Don't download or install software unless it's from CrowdStrike or Microsoft.
- Only use updates from official sources.
- Be careful with links or attachments in unsolicited emails or messages.
- Keep your antivirus and anti-malware programs up to date.
- Report any suspicious activity to CrowdStrike and your cybersecurity team.